How To Fix 3Q141 - Employee's maiden name is not found.

SAP Error Message - Details

• Message type: E = Error

• Message class: 3Q - HR : Messages for Hong Kong

• Message number: 141

• Message text: Employee's maiden name is not found.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3Q141 - Employee's maiden name is not found. ?

  The SAP error message 3Q141, which states "Employee's maiden name is not found," typically occurs in the context of employee data management, particularly when dealing with personal information in the SAP Human Capital Management (HCM) module. This error indicates that the system is unable to locate the maiden name of an employee in the relevant database or infotype.
  Cause:
  
  Missing Data: The most common cause is that the employee's maiden name has not been entered into the system. This could be due to incomplete data entry during the employee's onboarding process or subsequent updates.
  Incorrect Infotype: The maiden name may not be stored in the expected infotype (e.g., Infotype 0002 - Personal Data).
  Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing or incorrectly mapped data.
  Authorization Issues: Sometimes, the user may not have the necessary permissions to view or access the employee's maiden name data.
  
  Solution:
  
  Check Employee Data: Verify that the employee's maiden name is correctly entered in the system. You can do this by navigating to the relevant infotype (usually Infotype 0002) and checking the details.
  Update Information: If the maiden name is missing, you can update the employee's record by entering the maiden name in the appropriate field.
  Data Consistency Check: If the issue arose after a data migration, perform a consistency check to ensure that all necessary data has been correctly migrated and is present in the system.
  Authorization Review: Ensure that the user attempting to access the employee's maiden name has the appropriate authorizations. If not, contact your SAP security administrator to grant the necessary permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on managing employee data and resolving related errors.
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes in SAP HCM, particularly Infotype 0002 (Personal Data) where maiden names are typically stored.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that users have the correct roles assigned to access and modify employee data.
  Training: Consider providing training for HR personnel on data entry and management to prevent similar issues in the future.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.