How To Fix 3G391 - Customer search took place locally

3G391 - Overview

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 391

• Message text: Customer search took place locally

What causes this issue?

You are working in an integrated system. This means that Human
Resources and Accounting run in the same system. For this reason, the
function module 'BAPI_DEBTOR_FIND' has been started locally.

Error message extract from SAP system. Copyright SAP SE.

3G391 - Details

• The SAP error message 3G391 indicates that a customer search was performed locally, which means that the system could not find the customer in the central database or the relevant data source. This can happen in scenarios where the system is set up to use a central customer master data repository, but the search is being conducted locally instead.
  Causes:
  
  Data Synchronization Issues: The central customer master data may not be synchronized with the local system, leading to discrepancies.
  Configuration Settings: The system may be configured to search locally instead of using the central database.
  Network Issues: Connectivity problems between the local system and the central database can prevent access to the required customer data.
  Customer Not Created: The customer may not exist in the central database, leading to a local search.
  
  Solutions:
  
  Check Customer Existence: Verify if the customer exists in the central database. If not, create the customer in the central system.
  Data Synchronization: Ensure that