How To Fix 3G379 - Document check for customer document took place locally

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 379

• Message text: Document check for customer document took place locally

What causes this issue?

You are working in an integrated system. This means that Human
Resources and Accounting run in the same system. For this reason, the
function module 'BAPI_ACC_EMPLOYEE_REC_CHECK' has been started locally.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3G379 - Document check for customer document took place locally ?

  The SAP error message 3G379, which states "Document check for customer document took place locally," typically occurs in the context of document processing in SAP, particularly when dealing with customer-related documents. This error can arise in various scenarios, such as during the creation or posting of documents related to customers, like invoices or credit memos.
  Cause:
  The error message indicates that the system has performed a local check on the customer document instead of a centralized check. This can happen due to several reasons, including:
  
  Configuration Issues: The system may not be configured correctly to perform the necessary checks at the appropriate level (local vs. centralized).
  Document Type Settings: The document type being used may not be set up to allow for the required checks.
  User Authorizations: The user may not have the necessary authorizations to perform the checks at the required level.
  Data Inconsistencies: There may be inconsistencies or missing data in the customer master records or related documents.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for document checks in the relevant SAP module (e.g., FI, SD).
  Ensure that the settings for the document type being used allow for the necessary checks.
  
  
  
  Review Document Type Settings:
  
  Go to the configuration for the specific document type and verify that it is set up correctly to perform the required checks.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the checks.
  
  
  
  Data Validation:
  
  Validate the customer master data and ensure that all required fields are filled out correctly.
  Check for any inconsistencies in the data that might be causing the local check to trigger.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message. SAP frequently updates its documentation and provides solutions for known issues.
  
  
  
  Testing:
  
  After making any changes, perform tests to ensure that the error no longer occurs and that the document processing works as expected.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on document processing and error handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.