How To Fix 3G369 - Internal error during number assignment

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 369

• Message text: Internal error during number assignment

What causes this issue?

When allocating a new document number, an error occurred when calling
the function module 'NUMBER_GET_NEXT'.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3G369 - Internal error during number assignment ?

  The SAP error message 3G369 ("Internal error during number assignment") typically indicates that there is an issue with the internal number assignment mechanism in SAP. This can occur in various contexts, such as when creating documents, master data, or other entities that require unique identifiers.
  Causes:
  
  Configuration Issues: There may be a misconfiguration in the number range settings for the object you are trying to create.
  Number Range Exhaustion: The number range assigned to the object may be exhausted, meaning there are no more available numbers to assign.
  Database Issues: There could be underlying database issues, such as locks or inconsistencies, that are preventing the number assignment from being processed correctly.
  Custom Code: If there are custom enhancements or modifications in the system, they might interfere with the standard number assignment process.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects) and check the configuration for the relevant number range object.
  Ensure that the number range is correctly defined and that there are available numbers.
  
  
  
  Extend Number Range:
  
  If the number range is exhausted, you may need to extend it. This can be done in the same SNRO transaction by adjusting the upper limit of the number range.
  
  
  
  Check for Locks:
  
  Use transaction SM12 to check for any locks on the database that might be causing the issue. If there are locks, you may need to resolve them.
  
  
  
  Review Custom Code:
  
  If there are any custom developments related to the number assignment, review the code to ensure it is functioning correctly and not causing the error.
  
  
  
  Check System Logs:
  
  Use transaction SLG1 to check the application logs for any additional error messages or information that might provide more context about the issue.
  
  
  
  SAP Notes and Support:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SNRO (Number Range Objects), SM12 (Display and Delete Locks), SLG1 (Application Log).
  Documentation: Review SAP documentation related to number range management for more detailed guidance on configuration and troubleshooting.
  System Version: Ensure that your SAP system is up to date with the latest patches and updates, as this can help prevent known issues.
  
  By following these steps, you should be able to diagnose and resolve the error message 3G369 in your SAP system.