How To Fix 3G367 - Number range 01 for HRPP_PDOC could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 367

• Message text: Number range 01 for HRPP_PDOC could not be found

What causes this issue?

The number range for allocating new document numbers did not exist and
has now been created successfully. However, the range was not found. As
a result, no new document numbers could be allocated, and consequently,
the document cannot be posted.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3G367 - Number range 01 for HRPP_PDOC could not be found ?

  The SAP error message "3G367 Number range 01 for HRPP_PDOC could not be found" typically indicates that the system is unable to find a defined number range for the specified object (in this case, HRPP_PDOC) when trying to create or process a document in the Human Resources module.
  Cause:
  
  Missing Number Range: The number range for the object HRPP_PDOC has not been defined in the system.
  Incorrect Configuration: The number range may be incorrectly configured or not assigned to the relevant object.
  Authorization Issues: The user may not have the necessary authorizations to access or create the number range.
  Transport Issues: If the configuration was transported from another system, it may not have been transported correctly.
  
  Solution:
  
  
  Define the Number Range:
  
  Go to transaction code SNRO (Number Range Objects).
  Check if the number range object HRPP_PDOC exists.
  If it does not exist, you will need to create it.
  If it exists, check if the number range interval is defined and active.
  
  
  
  Assign the Number Range:
  
  Go to transaction code OAVC (or the relevant configuration transaction for your version).
  Navigate to the configuration for the HRPP_PDOC and ensure that the number range is assigned correctly.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to create or access the number range. This can be checked in transaction code SU53 after the error occurs.
  
  
  
  Transport Issues:
  
  If the configuration was recently transported, check the transport logs to ensure that the number range was included and correctly configured in the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to number range management in HR to ensure that all steps are followed correctly.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SNRO: Number Range Object Maintenance
  OAVC: Configuration for HR Document Management
  SU53: Authorization Check
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the error related to the missing number range for HRPP_PDOC.