How To Fix 3G368 - Number range 01 for HRPP_PDOC is not internal

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 368

• Message text: Number range 01 for HRPP_PDOC is not internal

What causes this issue?

The number range for allocating document numbers is flagged as
external. However, when creating the documents the document number must
be allocated by the SAP system and not by the user. As a result, no
document number could be allocated, and consequently, no document can
be created.
&WHAT_TO_DO6
Flag the number range HRPP-PDOC as internal.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3G368 - Number range 01 for HRPP_PDOC is not internal ?

  The SAP error message 3G368 indicates that the number range for the object HRPP_PDOC (which is related to HR personnel documents) is not set up as an internal number range. This can occur when the system is configured to use external number ranges instead of internal ones for certain document types.
  Cause:
  
  Number Range Configuration: The number range for the personnel documents (HRPP_PDOC) is configured as an external number range, but the system is trying to generate a number internally.
  Incorrect Settings: The settings in the number range object may not be correctly defined, leading to this error when the system attempts to create a new personnel document.
  
  Solution:
  To resolve this error, you need to check and possibly adjust the number range configuration for HRPP_PDOC. Here are the steps to do that:
  
  
  Access the Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects).
  Enter the object name HRPP_PDOC and click on "Display".
  
  
  
  Check Number Range Settings:
  
  Verify if the number range is set as "Internal" or "External".
  If it is set to "External", you may need to change it to "Internal" if your business process requires internal number generation.
  
  
  
  Adjust the Number Range:
  
  If you need to change the number range type, you may need to create a new number range interval that is set to internal.
  Ensure that the number range is active and has sufficient numbers available.
  
  
  
  Test the Changes:
  
  After making the necessary changes, test the creation of a personnel document again to ensure that the error is resolved.
  
  
  
  Consult Documentation: If you are unsure about making these changes, consult the SAP documentation or your SAP Basis team for guidance.
  
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO - Number Range Object Maintenance
  OAVC - Number Range Maintenance for HR
  
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or fixes related to this error.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to number range configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in HR module configurations.