How To Fix 3G320 - Internal error when determining the creditor (search keys &1 &2 &3 &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 320

• Message text: Internal error when determining the creditor (search keys &1 &2 &3 &4)

&Diagnose&
The creditor you are looking for cannot be found in the internal table
GT_ACCPAY_TAB.
No entry found for search key
Company code: &v1&
Table: &v2&
Field: &v3&
Match code: &v4&

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

&SystemaktivitSten&
&Vorgehen&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3G320 - Internal error when determining the creditor (search keys &1 &2 &3 &4) ?

  The SAP error message 3G320 indicates an internal error that occurs when the system is unable to determine the creditor based on the provided search keys. This error can arise in various scenarios, particularly in financial transactions or when processing vendor-related data.
  Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the vendor master records or related tables.
  Configuration Issues: Incorrect configuration settings in the system related to vendor management or financial transactions.
  Authorization Issues: The user may not have the necessary authorizations to access the creditor data.
  System Bugs: There could be a bug in the SAP system or a specific transaction that is causing the error.
  Search Keys: The search keys provided (like vendor number, company code, etc.) may not match any existing records in the database.
  
  Solutions:
  
  Check Vendor Master Data: Verify that the vendor master data is complete and consistent. Ensure that all required fields are filled out correctly.
  Review Configuration: Check the configuration settings related to vendor management in the SAP system. Ensure that all necessary settings are correctly configured.
  Authorization Check: Ensure that the user has the appropriate authorizations to access the creditor data. This can be checked in the user roles and authorizations.
  Transaction Logs: Review transaction logs or system logs for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates to fix known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may want to check transaction codes related to vendor management, such as MK01 (Create Vendor), MK02 (Change Vendor), or MK03 (Display Vendor).
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error occurs.
  User Forums: Check SAP community forums or user groups for similar issues and potential solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.