How To Fix 3G163 - Payroll result &1 &2 could not be read from the puffer

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 163

• Message text: Payroll result &1 &2 could not be read from the puffer

What causes this issue?

It was not possible to read the payroll result with sequence number
&V2& for personnel number &V1& from the puffer. It was probably
incorrectly imported to the puffer from the payroll cluster.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3G163 - Payroll result &1 &2 could not be read from the puffer ?

  The SAP error message 3G163 indicates that the payroll result for a specific employee could not be read from the "puffer" (a temporary storage area used in SAP for payroll results). This error typically occurs during the payroll processing or when trying to access payroll results.
  Causes:
  
  Data Corruption: The payroll results may be corrupted or incomplete.
  Missing Data: The payroll results for the specified employee may not exist in the database.
  Authorization Issues: The user may not have the necessary authorizations to access the payroll results.
  Technical Issues: There may be a technical issue with the SAP system, such as a problem with the database or the application server.
  Incorrect Configuration: Configuration settings related to payroll processing may be incorrect or incomplete.
  
  Solutions:
  
  Check Data Integrity: Verify the integrity of the payroll results in the database. You may need to run consistency checks or reports to identify any issues.
  Reprocess Payroll: If the payroll results are missing or corrupted, you may need to reprocess the payroll for the affected employee.
  Authorization Check: Ensure that the user has the necessary authorizations to access payroll results. Check the user roles and permissions in the SAP system.
  Review Configuration: Check the configuration settings related to payroll processing to ensure they are set up correctly.
  System Logs: Review the system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on troubleshooting.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like PA03 (Maintain Payroll Area), PC00_MXX_CALC (Payroll Calculation), or PC00_MXX_CEDT (Payroll Results) to access payroll-related data.
  Documentation: Refer to SAP documentation for payroll processing to understand the underlying processes and configurations.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the error message 3G163 in SAP.