How To Fix 3G104 - Wage type &1: Symb. account &2 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 3G - Payroll: International

  • Message number: 104

  • Message text: Wage type &1: Symb. account &2 does not exist

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  • What causes this issue?

    The symbolic account &V2& that you have entered in the Customizing
    steps for the wage type &V1& does not exit.

    How to fix this error?

    Please enter an existing symbolic account in the step for Customizing
    wage type &V1&.

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message 3G104 - Wage type &1: Symb. account &2 does not exist ?

    The SAP error message 3G104 indicates that there is an issue with a wage type in the payroll process. Specifically, the message states that the symbolic account associated with a particular wage type does not exist in the system. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Missing Symbolic Account: The symbolic account referenced in the error message is not defined in the system. This could happen if the account was deleted or never created.
    2. Configuration Issues: There may be a configuration issue in the payroll settings where the wage type is not correctly linked to a valid symbolic account.
    3. Incorrect Wage Type: The wage type being processed may not be set up correctly in the system, leading to the reference of a non-existent symbolic account.

    Solution:

    1. Check Symbolic Account Configuration:

      • Go to the transaction code OBY6 (or the relevant configuration transaction) to check the configuration of symbolic accounts.
      • Ensure that the symbolic account referenced in the error message exists and is correctly configured.
    2. Review Wage Type Configuration:

      • Use transaction code PE01 to check the configuration of the wage type that is causing the error.
      • Ensure that the wage type is correctly assigned to the appropriate symbolic account.
    3. Create Missing Symbolic Account:

      • If the symbolic account does not exist, you may need to create it. This can typically be done in the configuration settings for symbolic accounts.
      • Ensure that the new symbolic account is correctly linked to the relevant wage types.
    4. Check Payroll Schema:

      • Review the payroll schema to ensure that the wage type is being processed correctly and that there are no errors in the schema logic that could lead to this issue.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on how to configure wage types and symbolic accounts.
    6. Testing:

      • After making changes, run a test payroll to ensure that the error is resolved and that the payroll process completes successfully.

    Related Information:

    • Transaction Codes:

      • PE01: Wage Type Configuration
      • OBY6: Symbolic Account Configuration
      • PA30: Maintain HR Master Data (to check employee-specific wage types)
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on wage type and symbolic account configuration.

    • Support: If the issue persists after checking the configuration, consider reaching out to your SAP support team or consulting with an SAP HR module expert for further assistance.

    By following these steps, you should be able to identify and resolve the issue related to the SAP error message 3G104.

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