How To Fix 3F853 - Customer exit for employee &3 (&1) has inconsistent data

SAP Error Message - Details

• Message type: E = Error

• Message class: 3F - Compensation Management

• Message number: 853

• Message text: Customer exit for employee &3 (&1) has inconsistent data

What causes this issue?

Inconsistent data for employee &V3& (&V1&) from a customer-specific
user exit was returned to Cost Planning. The period was &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your system administrator, so that the necessary changes can be
made to the user exit.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3F853 - Customer exit for employee &3 (&1) has inconsistent data ?

  The SAP error message 3F853 indicates that there is inconsistent data in a customer exit related to an employee. This error typically arises when the data being processed does not meet the expected criteria defined in the customer exit logic. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause
  
  Inconsistent Data: The employee data being processed may have missing or incorrect values that do not align with the logic defined in the customer exit.
  Custom Logic Issues: If there are custom enhancements or modifications in the customer exit, they may not be handling certain scenarios correctly, leading to inconsistencies.
  Data Integrity Issues: There may be issues with the underlying data in the database, such as missing records or incorrect relationships between tables.
  Configuration Errors: Incorrect configuration settings in the related modules (like HR or Payroll) can also lead to this error.
  
  Solution
  
  Check Employee Data: Review the employee data for the specific employee ID mentioned in the error message. Ensure that all required fields are populated correctly and that there are no missing or invalid entries.
  Review Customer Exit Logic: If you have access to the custom code, review the logic in the customer exit to ensure it is correctly handling all scenarios. Look for any assumptions made in the code that may not hold true for the current data.
  Debugging: Use the debugging tools in SAP to step through the customer exit code when processing the employee data. This can help identify where the inconsistency arises.
  Check Configuration: Verify the configuration settings in the relevant modules (like HR or Payroll) to ensure they are set up correctly and align with the business requirements.
  Consult Documentation: If available, refer to any documentation related to the customer exit to understand its intended functionality and any known issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  
  Related Information
  
  Transaction Codes: You may need to use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to access and review the customer exit code.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  Testing: After making any changes, ensure thorough testing is conducted to confirm that the issue is resolved and that no new issues have been introduced.
  
  If the problem persists after following these steps, it may be beneficial to involve your SAP technical team or reach out to SAP support for further assistance.