How To Fix 3F852 - Customer exit for employee &3 (&1) is returning an error

SAP Error Message - Details

• Message type: E = Error

• Message class: 3F - Compensation Management

• Message number: 852

• Message text: Customer exit for employee &3 (&1) is returning an error

What causes this issue?

The customer enhancement has triggered an error for employee &V3& for
period <(>&<)>V2<(>&<)>. This may be due to missing or inconsistent
data edited in the customer enhancement.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3F852 - Customer exit for employee &3 (&1) is returning an error ?

  The SAP error message 3F852 indicates that there is an issue with a customer exit related to employee data. This error typically occurs when the system is trying to execute a customer exit function module that is designed to enhance or modify standard SAP functionality, but the function module is returning an error.
  Cause:
  
  Error in Custom Code: The most common cause is an error in the custom code written in the customer exit. This could be due to syntax errors, logical errors, or unhandled exceptions.
  Data Issues: The data being processed may not meet the expected criteria, leading to failures in the customer exit.
  Configuration Issues: There may be issues with the configuration settings related to the customer exit.
  Missing Authorizations: The user executing the transaction may not have the necessary authorizations to access certain data or execute the customer exit.
  
  Solution:
  
  Debugging: Use the SAP debugger to step through the customer exit code to identify where the error is occurring. Look for any runtime errors or exceptions that are being raised.
  Check Data: Verify the data being passed to the customer exit. Ensure that it meets the expected format and criteria.
  Review Custom Code: Review the custom code for any logical errors or unhandled exceptions. Make sure that all possible scenarios are accounted for.
  Check Configuration: Ensure that the configuration settings related to the customer exit are correct and complete.
  Authorization Check: Verify that the user has the necessary authorizations to execute the transaction and access the data involved.
  Consult Documentation: If available, consult the documentation for the specific customer exit to understand its expected behavior and requirements.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to find and analyze the customer exit function module.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues with the specific customer exit.
  Community Forums: Consider searching or posting in SAP community forums for additional insights or similar experiences from other users.
  
  If the issue persists after following these steps, it may be beneficial to involve a developer or SAP consultant who can provide deeper insights into the custom code and its integration with the SAP system.