How To Fix 25171 - Error occurred when reading data for recipient list &

SAP Error Message - Details

• Message type: E = Error

• Message class: 25 - DDS: document distribution (DMS)

• Message number: 171

• Message text: Error occurred when reading data for recipient list &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 25171 - Error occurred when reading data for recipient list & ?

  The SAP error message 25171, which states "Error occurred when reading data for recipient list &," typically occurs in the context of SAP workflows or when sending emails through the SAP system. This error indicates that there was an issue retrieving the recipient list for a particular task or notification.
  Causes:
  
  Missing or Incorrect Recipient Data: The recipient list may not be properly defined, or the data for the recipients may be missing or incorrect.
  Authorization Issues: The user executing the action may not have the necessary authorizations to access the recipient data.
  Configuration Issues: There may be configuration problems in the workflow or email settings that prevent the system from retrieving the recipient list.
  Data Consistency Issues: There could be inconsistencies in the underlying data, such as missing entries in the relevant tables.
  Technical Issues: There may be technical issues with the SAP system, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  Check Recipient Data: Verify that the recipient data is correctly defined in the system. Ensure that the users or groups intended to receive the notification are correctly set up.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the recipient list. This may involve checking roles and permissions in the SAP system.
  Workflow Configuration: Review the workflow configuration to ensure that the recipient list is correctly defined and that all necessary steps are included.
  Data Consistency Check: Perform a consistency check on the relevant data tables to ensure that there are no missing or corrupt entries.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Debugging: If you have access to technical resources, consider debugging the workflow or the program that is generating the error to identify the root cause.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection - Frequency) to analyze the workflow items and their statuses.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  Documentation: Refer to SAP documentation for workflows and email notifications for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.