How To Fix >2689 - Enter bank details ID or credit card ID also

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 689

• Message text: Enter bank details ID or credit card ID also

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2689 - Enter bank details ID or credit card ID also ?

  The SAP error message "2689: Enter bank details ID or credit card ID also" typically occurs in the context of financial transactions or vendor/customer master data management. This error indicates that the system requires either a bank details ID or a credit card ID to proceed with the transaction or to save the master data.
  Cause:
  
  Missing Information: The most common cause of this error is that the required bank details or credit card information has not been entered in the relevant fields.
  Configuration Issues: There may be configuration settings in the SAP system that require bank or credit card information for certain transactions or master data records.
  Data Entry Errors: There could be a data entry error where the user has not filled in the necessary fields correctly.
  
  Solution:
  
  
  Enter Required Information:
  
  Navigate to the relevant transaction or master data record.
  Ensure that you have entered either a bank details ID or a credit card ID in the appropriate fields.
  If you are dealing with a vendor or customer master record, check the "Payment Transactions" tab to enter the bank details or credit card information.
  
  
  
  Check Configuration:
  
  If you are an SAP administrator, review the configuration settings related to payment methods and ensure that the system is set up correctly to handle bank and credit card information.
  You may need to consult with your SAP functional consultant to ensure that the settings align with your business processes.
  
  
  
  Validation:
  
  After entering the required information, validate the data to ensure that it meets the necessary criteria for the transaction or master data record.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the transaction or module you are working with.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like FK01 (Create Vendor), FD01 (Create Customer), or others related to financial transactions.
  User Roles: Ensure that the user has the appropriate roles and authorizations to enter bank or credit card information.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional context or solutions.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.