How To Fix >2691 - Installment &1 is included in a promise to pay

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 691

• Message text: Installment &1 is included in a promise to pay

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2691 - Installment &1 is included in a promise to pay ?

  The SAP error message 2691 indicates that an installment is included in a promise to pay. This typically occurs in the context of accounts receivable or billing processes where installment payments are involved. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Promise to Pay: The installment in question is part of a payment arrangement or promise to pay that has been established for a customer. This means that the installment cannot be processed or modified because it is tied to an existing agreement.
  Data Integrity: The system is designed to maintain data integrity and prevent changes to installments that are already committed to a promise to pay.
  
  Solution:
  
  Review the Promise to Pay: Check the details of the promise to pay associated with the installment. You may need to access the relevant customer account or billing document to see the specifics of the arrangement.
  Modify the Promise to Pay: If changes are necessary, you may need to adjust or cancel the promise to pay before making changes to the installment. This can usually be done through the appropriate transaction codes in SAP (e.g., using transaction code F-28 for incoming payments).
  Consult with Finance Team: If you are unsure about how to proceed, it may be beneficial to consult with your finance or accounts receivable team. They can provide guidance on how to handle the promise to pay and any related installments.
  Check for Open Items: Ensure that there are no open items or pending transactions that might be causing the error. Sometimes, clearing these can resolve the issue.
  SAP Notes and Support: If the issue persists, check for any relevant SAP Notes or patches that may address this specific error. You can search the SAP Support Portal for updates or fixes related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F-28 (Post Incoming Payments), F-32 (Clear Customer), and F-30 (Clear Customer with Payment).
  Documentation: Review SAP documentation or user manuals related to accounts receivable and installment payments for more detailed procedures and guidelines.
  User Roles: Ensure that you have the appropriate permissions to modify promises to pay or installments, as restrictions may apply based on user roles in SAP.
  
  By following these steps, you should be able to address the error message and proceed with the necessary transactions in SAP.