How To Fix >2385 - Status change from &1 to &2 is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 385

• Message text: Status change from &1 to &2 is not supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2385 - Status change from &1 to &2 is not supported ?

  The SAP error message 2385 indicates that a status change from one status (&1) to another status (&2) is not supported in the current context. This error typically occurs in the context of workflow processes, document management, or status management in various SAP modules, such as SAP Materials Management (MM), Sales and Distribution (SD), or Production Planning (PP).
  Cause:
  The error is usually caused by one of the following reasons:
  
  Invalid Status Transition: The status change you are trying to perform is not defined in the system. For example, moving from a "Completed" status directly to a "In Progress" status may not be allowed.
  Configuration Issues: The status management configuration in the system may not allow the specified transition. This could be due to missing entries in the status profile or incorrect settings in the customizing.
  Business Logic Restrictions: Certain business rules may prevent specific status changes based on the current state of the document or object.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Status Transition:
  
  Review the allowed status transitions for the specific object or document type you are working with. This can usually be found in the customizing settings (transaction code SPRO) under the relevant module.
  Ensure that the transition you are trying to perform is valid according to the defined status profile.
  
  
  
  Review Configuration:
  
  Go to the customizing settings for the relevant module and check the status management configuration. Look for the status profile and verify that the transition from &1 to &2 is defined.
  If necessary, modify the status profile to include the desired transition.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files for the specific module you are working with to understand the allowed status transitions and any business rules that may apply.
  
  
  
  Check for User Exits or BAdIs:
  
  If there are any user exits or BAdIs (Business Add-Ins) implemented that might affect status changes, review their logic to ensure they are not inadvertently blocking the transition.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. Provide them with the error message details and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the customizing settings) or SE11 (to check the database tables related to status management).
  Status Profiles: Familiarize yourself with the concept of status profiles in SAP, as they define the allowed statuses and transitions for various objects.
  Documentation: Always refer to the latest SAP Help Portal or SAP Notes for updates and detailed explanations regarding specific error messages and their resolutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.