How To Fix >2384 - Neither status nor level of fulfillment was changed

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 384

• Message text: Neither status nor level of fulfillment was changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2384 - Neither status nor level of fulfillment was changed ?

  The SAP error message 2384: "Neither status nor level of fulfillment was changed" typically occurs in the context of sales order processing, delivery, or billing. This message indicates that an attempt was made to change the status of a document (like a sales order or delivery) or to fulfill a certain level of commitment, but no actual change occurred. 
  Causes:
  
  
  No Changes Made: The most common cause is that the operation you are trying to perform does not result in any change to the status or fulfillment level. For example, if you are trying to confirm a delivery that is already confirmed, the system will not change anything.
  
  
  Incorrect Document Status: The document may already be in a status that does not allow further changes. For instance, if a sales order is already fully delivered, trying to change its status again will not yield any results.
  
  
  Business Logic Restrictions: There may be business rules or configurations in place that prevent changes under certain conditions.
  
  
  Data Inconsistencies: There could be inconsistencies in the data that prevent the system from processing the request correctly.
  
  
  Solutions:
  
  
  Check Document Status: Review the current status of the document you are trying to change. Ensure that the action you are attempting to perform is valid for that status.
  
  
  Review Changes: Ensure that the changes you are trying to make are indeed necessary and that they will result in a status change. If the document is already in the desired state, no action is needed.
  
  
  Consult Logs: Check the application logs or transaction logs for more detailed information about the error. This can provide insights into why the status or fulfillment level did not change.
  
  
  Business Process Review: If this error occurs frequently, it may be worth reviewing the business processes and configurations to ensure they align with the intended workflows.
  
  
  SAP Notes and Support: If the issue persists and is impacting business operations, consider checking SAP Notes for any known issues or patches related to this error. You can also reach out to SAP support for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA02 (Change Sales Order), VL02N (Change Outbound Delivery), or VF02 (Change Billing Document) depending on where the error occurs.
  Documentation: Review SAP documentation related to sales order processing, delivery, and billing to understand the expected behaviors and configurations.
  User Training: Ensure that users are trained on the correct processes to minimize the occurrence of this error.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.