How To Fix >2383 - Category &1 of promise to pay is not permitted for partner &2

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 383

• Message text: Category &1 of promise to pay is not permitted for partner &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2383 - Category &1 of promise to pay is not permitted for partner &2 ?

  The SAP error message 2383 indicates that there is an issue with the category of a promise to pay that is not permitted for a specific partner. This error typically arises in the context of financial transactions, particularly in accounts receivable or credit management scenarios.
  Cause:
  The error message can occur due to several reasons:
  
  Invalid Promise to Pay Category: The category of the promise to pay that is being used is not allowed for the specified partner (customer/vendor).
  Configuration Issues: The configuration settings in the SAP system may not allow certain categories for specific partners due to business rules or restrictions.
  Master Data Issues: The partner's master data may not be set up correctly, leading to restrictions on the types of promises to pay that can be associated with them.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Promise to Pay Category:
  
  Verify the category of the promise to pay you are trying to use. Ensure that it is valid and permitted for the partner in question.
  
  
  
  Review Partner Master Data:
  
  Check the master data of the partner (customer/vendor) to ensure that it is correctly configured. Look for any restrictions or settings that might prevent the use of the specified category.
  
  
  
  Configuration Settings:
  
  Review the configuration settings in the SAP system related to promise to pay categories. This may involve checking the customizing settings in the relevant modules (e.g., Financial Accounting, Credit Management).
  You may need to consult with your SAP administrator or functional consultant to ensure that the configuration aligns with your business requirements.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on promise to pay categories and their configurations.
  
  
  
  Testing:
  
  After making any changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to check the partner's master data or SPRO to access the configuration settings.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform the action related to the promise to pay.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further investigation.