How To Fix >2387 - Promise &1 cannot be closed yet

>2387 - Overview

• Message type: E = Error

• Message class: >2 -

• Message number: 387

• Message text: Promise &1 cannot be closed yet

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2387 - Promise &1 cannot be closed yet ?

  The SAP error message 2387 ("Promise &1 cannot be closed yet") typically occurs in the context of the SAP system when dealing with sales orders, delivery, or billing processes. This error indicates that there are still open items or conditions associated with the promise (such as a sales order or delivery) that prevent it from being closed.
  Causes:
  
  Open Deliveries or Sales Orders: There may be open deliveries or sales orders that are still linked to the promise.
  Incomplete Billing: The billing process may not be completed, meaning that there are still outstanding invoices or billing documents.
  Open Items in Accounting: There could be open accounting items related to the promise that need to be resolved.
  Dependencies on Other Documents: The promise may depend on other documents or processes that have not been completed.
  
  Solutions:
  
  Check Open Deliveries/Sales Orders: Review the related sales orders or deliveries to ensure that they are fully processed and closed. You can