How To Fix >2349 - | Alternatively, card &1 (for partner &2) is checked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >2 -

  • Message number: 349

  • Message text: | Alternatively, card &1 (for partner &2) is checked

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message >2349 - | Alternatively, card &1 (for partner &2) is checked ?

    The SAP error message 2349 typically indicates an issue related to the validation of a payment card or a similar financial transaction. The message states: "Alternatively, card &1 (for partner &2) is checked," which suggests that there is a problem with the card details associated with a specific partner (customer or vendor).

    Cause:

    1. Invalid Card Information: The card number, expiration date, or other details may be incorrect or not formatted properly.
    2. Card Type Restrictions: The card type being used may not be accepted for the transaction.
    3. Partner Configuration: The partner (customer/vendor) may not have valid payment card information set up in the system.
    4. Authorization Issues: There may be issues with the authorization of the card, such as it being expired or blocked.
    5. System Configuration: There may be configuration issues in the SAP system regarding payment methods or card processing.

    Solution:

    1. Verify Card Details: Check the card number, expiration date, and other relevant details for accuracy.
    2. Check Partner Configuration: Ensure that the partner's payment card information is correctly set up in the system.
    3. Review Card Type: Confirm that the card type being used is accepted by the system and for the specific transaction.
    4. Authorization Check: Contact the card issuer to verify that the card is active and has not been blocked or expired.
    5. System Settings: Review the configuration settings in SAP related to payment methods and ensure they are set up correctly.
    6. Consult Documentation: Refer to SAP documentation or support for specific configuration settings related to payment processing.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SE11 (Data Dictionary) or SE37 (Function Module) to check the underlying data structures or function modules related to payment processing.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.

    By following these steps, you should be able to identify and resolve the issue causing the error message 2349 in SAP.

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