How To Fix >2348 - | Card &1 (for partner &2) cannot be used

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 348

• Message text: | Card &1 (for partner &2) cannot be used

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2348 - | Card &1 (for partner &2) cannot be used ?

  The SAP error message 2348 indicates that a specific card (e.g., a credit card or a payment card) cannot be used for a particular partner (e.g., a customer or vendor). This error typically arises in the context of payment processing or financial transactions within the SAP system.
  Cause:
  The error can be caused by several factors, including:
  
  Card Status: The card may be inactive, expired, or blocked.
  Partner Configuration: The partner (customer/vendor) may not be set up to use that specific card.
  Card Type Restrictions: The card type may not be accepted for the transaction or by the partner.
  Missing Data: Required information for the card or partner may be missing or incorrectly configured.
  Authorization Issues: The card may not have the necessary authorizations for the transaction.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Card Status:
  
  Verify that the card is active and not expired or blocked.
  If necessary, update the card status in the system.
  
  
  
  Review Partner Configuration:
  
  Ensure that the partner is correctly configured to use the card.
  Check if the partner has any restrictions on the types of cards they can use.
  
  
  
  Validate Card Type:
  
  Confirm that the card type is accepted for the transaction.
  If the card type is not supported, consider using a different card.
  
  
  
  Complete Missing Data:
  
  Ensure that all required fields for the card and partner are filled out correctly.
  Update any missing or incorrect information.
  
  
  
  Check Authorizations:
  
  Verify that the card has the necessary authorizations for the transaction.
  If there are issues with authorizations, contact the relevant department to resolve them.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details related to the error message and its context.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes (like SE11, SE16, or SU01) to check the configuration of the card and partner.
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Roles: Ensure that the user has the appropriate roles and permissions to perform the transaction involving the card.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.