1S020 - Signer/recipient missing

SAP Error Message - Details

• Message type: E = Error

• Message class: 1S - Messages for SSF ("Secure Store & Forward")

• Message number: 020

• Message text: Signer/recipient missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1S020 - Signer/recipient missing ?

  The SAP error message 1S020: Signer/recipient missing typically occurs in the context of electronic signatures or document workflows within SAP systems. This error indicates that the system is unable to identify a signer or recipient for a document that requires electronic approval or signature.
  Causes:
  
  Missing User Assignment: The user who is supposed to sign or approve the document is not assigned correctly in the system.
  Incomplete Workflow Configuration: The workflow for the document may not be set up properly, leading to missing recipients or signers.
  User Authorization Issues: The user may not have the necessary authorizations to act as a signer or recipient.
  Document Status: The document may be in a status that does not allow for signing or approval.
  Technical Issues: There could be a technical glitch or misconfiguration in the SAP system that is preventing the identification of the signer/recipient.
  
  Solutions:
  
  Check User Assignments: Ensure that the correct users are assigned as signers or recipients in the document workflow. This can usually be done in the workflow configuration settings.
  Review Workflow Configuration: Verify that the workflow is correctly configured to include all necessary steps and participants. Adjust the workflow if needed.
  User Authorizations: Check the authorization profiles of the users involved to ensure they have the necessary permissions to sign or approve documents.
  Document Status Review: Make sure that the document is in a status that allows for signing. If it is in a locked or completed status, it may need to be reverted or reinitiated.
  System Logs and Traces: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  
  Related Information:
  
  SAP Workflow Documentation: Familiarize yourself with SAP's workflow management documentation to understand how to configure and troubleshoot workflows.
  User Management: Ensure that user management practices are in place to maintain accurate user roles and responsibilities.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it appears to be a system-level issue.
  
  By following these steps, you should be able to identify and resolve the cause of the 1S020: Signer/recipient missing error in your SAP system.