Do you have any question about this error?
Message type: E = Error
Message class: 1S - Messages for SSF ("Secure Store & Forward")
Message number: 017
Message text: SSF error: kernel update required
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message 1S017 SSF error: kernel update required typically indicates that there is an issue with the Secure Store and Forward (SSF) interface in SAP, which is used for cryptographic operations. This error suggests that the kernel version of your SAP system is outdated and does not support the required SSF functionalities.
Cause:
- Outdated Kernel: The most common cause of this error is that the SAP kernel version is not compatible with the SSF functions being called. This can happen if the kernel has not been updated for a long time or if the system has been upgraded without updating the kernel.
- Missing or Incorrect SSF Configuration: Sometimes, the SSF configuration might be incorrect or missing, leading to this error.
- Compatibility Issues: If you are using third-party cryptographic libraries or tools, they may not be compatible with the current kernel version.
Solution:
Update the SAP Kernel:
- Download the latest SAP kernel from the SAP Service Marketplace or the SAP Support Portal.
- Follow the instructions provided by SAP for updating the kernel. This usually involves stopping the SAP system, replacing the kernel files, and then restarting the system.
- Ensure that you are following the correct procedure for your specific SAP version and environment.
Check SSF Configuration:
- Verify the SSF configuration in your SAP system. You can do this by checking the transaction SSFC (SSF Configuration).
- Ensure that the necessary cryptographic libraries are correctly configured and available.
Review SAP Notes:
- Check for any relevant SAP Notes that might address this specific error. SAP Notes often provide patches or additional guidance for resolving issues.
- You can search for notes related to SSF and kernel updates in the SAP Support Portal.
Consult Documentation:
- Review the SAP documentation for your specific version to ensure that you are following best practices for kernel updates and SSF configuration.
Contact SAP Support:
- If the issue persists after performing the above steps, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and version.
Related Information:
By following these steps, you should be able to resolve the 1S017 SSF error: kernel update required error in your SAP system.
Get instant SAP help. Start your 7-day free trial now.
Feature | Free Access | Free Trial |
---|---|---|
Basic SAP error explanation | ![]() |
![]() |
Step-by-Step Usage Guide | ![]() |
![]() |
Interactive SAP Coach Assistance | ![]() |
![]() |
AI Troubleshooting for T-Code Errors | ![]() |
![]() |
1S016 SSF error: external security product does not support encryption
Self-Explanatory Message Since SAP believes that this specific error message is ...
1S015 SSF error: no valid license ticket for external security product
Self-Explanatory Message Since SAP believes that this specific error message is ...
1S020 Signer/recipient missing
Self-Explanatory Message Since SAP believes that this specific error message is ...
1S021 SSF information for SAP user &1 not found
What causes this issue? There is no entry for the user <(>&<)>1...
SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
Click on this link to search all SAP messages.