How To Fix 1S016 - SSF error: external security product does not support encryption

SAP Error Message - Details

• Message type: E = Error

• Message class: 1S - Messages for SSF ("Secure Store & Forward")

• Message number: 016

• Message text: SSF error: external security product does not support encryption

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1S016 - SSF error: external security product does not support encryption ?

  The SAP error message 1S016 with the description "SSF error: external security product does not support encryption" typically indicates that there is an issue with the Secure Store and Forward (SSF) interface in SAP, which is used for cryptographic operations such as encryption and decryption. This error suggests that the external security product configured in your SAP system does not support the encryption method that is being requested.
  Causes:
  
  Unsupported Encryption Algorithm: The external security product (like a hardware security module or a software-based cryptographic library) may not support the specific encryption algorithm that SAP is trying to use.
  Configuration Issues: There may be misconfigurations in the SSF settings or the external security product settings.
  Version Compatibility: The version of the external security product may not be compatible with the version of SAP you are using.
  Missing or Incorrect Libraries: The necessary libraries or components for the external security product may not be installed or correctly referenced in the SAP system.
  
  Solutions:
  
  
  Check SSF Configuration:
  
  Go to transaction SSFC in SAP to check the SSF configuration.
  Ensure that the external security product is correctly configured and that the encryption algorithms you intend to use are supported.
  
  
  
  Update External Security Product:
  
  If the external security product is outdated, consider updating it to a version that supports the required encryption algorithms.
  
  
  
  Review Encryption Settings:
  
  Review the encryption settings in the SAP system and ensure that they align with what the external security product supports.
  
  
  
  Test with Different Algorithms:
  
  If possible, test with different encryption algorithms to see if the issue persists. This can help identify if the problem is specific to a certain algorithm.
  
  
  
  Consult Documentation:
  
  Refer to the documentation of the external security product to verify which encryption algorithms are supported and ensure that your SAP system is configured to use one of those.
  
  
  
  Contact Support:
  
  If the issue persists after checking configurations and compatibility, consider reaching out to SAP support or the support team for the external security product for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SSF and encryption issues. There may be specific notes addressing known issues or patches that can resolve the problem.
  Security Product Documentation: Review the documentation for the external security product for any specific configuration requirements or limitations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the SSF error related to encryption in your SAP system.