How To Fix 1J623 - Mandate type &1 cannot be used with offsetting transaction type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: 1J - BCA: Payment Order Dialog

• Message number: 623

• Message text: Mandate type &1 cannot be used with offsetting transaction type &2

What causes this issue?

Each transaction type for a SEPA direct debit (SDD) is set up to allow
either a SEPA Core or B2B mandate. The transaction type and mandate do
not match.

System Response

You cannot save the order.

How to fix this error?

Change the mandate type or choose a different transaction type.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1J623 - Mandate type &1 cannot be used with offsetting transaction type &2 ?

  The SAP error message 1J623 indicates that there is a mismatch between the mandate type and the offsetting transaction type in the context of direct debit processing. This error typically arises in the Financial Accounting (FI) module, particularly when dealing with payment processing and mandates for direct debit transactions.
  Cause:
  The error occurs when:
  
  The mandate type specified in the transaction is not compatible with the offsetting transaction type being used.
  There may be configuration issues in the system where the mandate type is not set up to work with the specified transaction type.
  The mandate may not be valid for the specific transaction type due to business rules or settings in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Mandate Configuration:
  
  Go to the configuration settings for mandates in SAP (Transaction code: OBPM1 or OBPM2).
  Verify that the mandate type you are using is correctly configured and is allowed for the offsetting transaction type.
  
  
  
  Review Transaction Type:
  
  Ensure that the transaction type you are using is appropriate for the mandate type. You may need to consult your business rules or documentation to confirm compatibility.
  
  
  
  Adjust Settings:
  
  If necessary, adjust the settings in the configuration to allow the mandate type to be used with the specified transaction type. This may involve modifying the rules or settings in the payment processing configuration.
  
  
  
  Test with Different Combinations:
  
  If you are unsure about the compatibility, try using different combinations of mandate types and transaction types to identify which combinations work without triggering the error.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific details on mandate types and transaction types to ensure compliance with business processes.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking configurations and settings, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  OBPM1: Configuration for Payment Methods
  OBPM2: Configuration for Mandate Types
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates to the system that could resolve the issue.
  Documentation: Review the SAP Help Portal for detailed information on direct debit processing and mandate management.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.