How To Fix 1J621 - Only recurring mandates allowed for standing orders


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 1J - BCA: Payment Order Dialog

  • Message number: 621

  • Message text: Only recurring mandates allowed for standing orders

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  • Self-Explanatory Message

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  • What is the cause and solution for SAP error message 1J621 - Only recurring mandates allowed for standing orders ?

    The SAP error message 1J621: "Only recurring mandates allowed for standing orders" typically occurs in the context of payment processing, particularly when dealing with standing orders and mandates in the SAP system. This error indicates that the system expects a recurring mandate for the standing order you are trying to create or process.

    Cause:

    1. Incorrect Mandate Type: The mandate you are trying to use is not set up as a recurring mandate. Standing orders require a specific type of mandate that allows for recurring payments.
    2. Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the requirements for standing orders and mandates.
    3. Data Entry Errors: There could be errors in the data entry, such as selecting the wrong mandate or not providing the necessary details for a recurring mandate.

    Solution:

    1. Check Mandate Type: Ensure that the mandate you are using is indeed a recurring mandate. You may need to create a new mandate if the existing one is not set up correctly.
    2. Review Configuration: Check the configuration settings in the SAP system related to payment processing, mandates, and standing orders. Ensure that the settings allow for the use of recurring mandates with standing orders.
    3. Data Validation: Review the data you have entered for the standing order. Make sure all required fields are filled out correctly and that you are selecting the appropriate mandate.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on setting up and processing standing orders and mandates.
    5. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your system configuration.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on handling mandates and standing orders.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to payment processing, mandates, and standing orders (e.g., F110 for automatic payment transactions).
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create and manage mandates and standing orders in the SAP system.

    By following these steps, you should be able to resolve the error and successfully process standing orders with the appropriate mandates.

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