How To Fix 1J620 - Mandate check enabled for ordering party transaction type &1

1J620 - Overview

• Message type: E = Error

• Message class: 1J - BCA: Payment Order Dialog

• Message number: 620

• Message text: Mandate check enabled for ordering party transaction type &1

What causes this issue?

The mandate check was not successful for the ordering party payment
item. This is because the system does not save the mandate details for
ordering party payment items that are created from a payment order.

System Response

You cannot post the payment order.

How to fix this error?

Check whether you have used the correct transaction type for the
ordering party.

Procedure for System Administrators

You can maintain the transaction types in Customizing for <ZK>Bank
Customer Accounts (IS-B-BCA)</>. Choose <LS>Account Management -> Basic
Functions in Account Management -></>
<DS:SIMG.SIMG_BA-CA-V_TBKKG3>Maintain Transaction Types.</>

Error message extract from SAP system. Copyright SAP SE.

1J620 - Details

• The SAP error message 1J620 indicates that a mandate check is enabled for the ordering party in the context of a specific transaction type. This error typically arises in scenarios involving electronic payments or direct debits, where a mandate (authorization) is required from the customer to process payments.
  
  Cause:
  The error occurs when:
  
  The transaction type specified does not have a valid mandate associated with the ordering party.
  The mandate check is enabled in the system settings, but there is no corresponding mandate record for the customer or ordering party.
  The mandate may have expired or been revoked.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Mandate Status:
  
  Verify if a valid mandate exists for the ordering party. You can do this by navigating to the relevant transaction in SAP that manages mandates (e.g., transaction code F110 for payment runs).
  Ensure that the mandate is active and has not expired.
  
  
  
  Create or Update Mandate:
  
  If no mandate exists,