How To Fix 1E236 - Dual control: Data must be released by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: 1E - BCA: Account

• Message number: 236

• Message text: Dual control: Data must be released by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1E236 - Dual control: Data must be released by another user ?

  The SAP error message 1E236 indicates that a dual control process is in place, and the data you are trying to access or modify requires approval or release by another user. This is a security feature designed to ensure that sensitive transactions or data changes are reviewed and approved by a second user, thereby reducing the risk of fraud or errors.
  Cause:
  The error occurs when:
  
  You attempt to perform an action (like posting a document, changing a configuration, etc.) that is subject to dual control.
  The action has been initiated by you, but it has not yet been released or approved by the designated second user.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Required User: Determine who the second user is that needs to release the data. This is typically defined in your organization's dual control settings.
  
  
  Notify the User: Contact the user responsible for releasing the data and inform them that their approval is needed. They will need to log into SAP and perform the necessary action to release the data.
  
  
  Check the Status: If you have the necessary permissions, you can check the status of the document or transaction to see if it is pending release. This can often be done through transaction codes like SWI1 (Work Item Selection) or S_BCE_68001400 (User Information System).
  
  
  Review Dual Control Settings: If you believe that the dual control requirement is not necessary for your transaction, you may need to discuss with your SAP security team or system administrator to review and possibly adjust the dual control settings.
  
  
  Documentation: Ensure that you have proper documentation and understanding of the dual control process in your organization, as it may vary based on company policies.
  
  
  Related Information:
  
  Dual Control Process: This is a common practice in many organizations to enhance security and compliance. It is often used in financial transactions, sensitive data changes, and other critical operations.
  SAP Authorization: Ensure that both users involved in the dual control process have the appropriate authorizations to perform their respective actions.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in monitoring or managing dual control processes, such as SU01 (User Maintenance) and PFCG (Role Maintenance).
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting the SAP Help Portal for more detailed guidance.