How To Fix 1E238 - Dual control active: Please have data released

SAP Error Message - Details

• Message type: E = Error

• Message class: 1E - BCA: Account

• Message number: 238

• Message text: Dual control active: Please have data released

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1E238 - Dual control active: Please have data released ?

  The SAP error message 1E238 indicates that dual control is active for a particular transaction or process, and it requires that data be released by an authorized user before proceeding. This is a security feature in SAP that ensures that sensitive actions are reviewed and approved by more than one person, thereby reducing the risk of fraud or errors.
  Cause:
  The error occurs when:
  
  A user attempts to perform an action that is subject to dual control, but the necessary approval or release has not been completed.
  The system is configured to require dual control for certain transactions, such as financial postings, changes to master data, or other critical operations.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the Transaction: Determine which transaction or process is being blocked by the dual control requirement.
  
  
  Check Approval Status: Verify if the data or transaction has been released by the appropriate user. This typically involves:
  
  Logging in as the user who has the authority to release the data.
  Navigating to the relevant transaction or approval screen.
  Reviewing the pending items that require release.
  
  
  
  Release the Data: If you have the necessary authorization, proceed to release the data. This may involve:
  
  Approving the transaction.
  Completing any required fields or confirmations.
  
  
  
  Contact an Authorized User: If you do not have the necessary permissions to release the data, contact a user who does. They will need to log in and perform the release.
  
  
  Review Configuration: If dual control is not required for this transaction, or if it is causing unnecessary delays, consider reviewing the configuration settings in SAP. This may involve:
  
  Consulting with your SAP security team or system administrator.
  Adjusting the dual control settings if appropriate.
  
  
  
  Related Information:
  
  Dual Control Configuration: Dual control settings can be configured in various areas of SAP, including financial transactions, user authorizations, and master data changes. Understanding how these settings are applied in your organization is crucial.
  User Roles and Authorizations: Ensure that users have the correct roles and authorizations to perform their tasks, including the ability to release data when dual control is in place.
  Documentation and Training: Providing documentation and training for users on how to handle dual control processes can help minimize confusion and errors.
  
  If the issue persists after following these steps, it may be beneficial to consult SAP support or your internal IT team for further assistance.