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Message type: E = Error
Message class: >1 - Shockwave SAPGUI message handling
Message number: 684
Message text: | Dunning act. &1 only permitted for dunning by dunning procedure (FS-CD)
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>1684
- | Dunning act. &1 only permitted for dunning by dunning procedure (FS-CD) ?The SAP error message 1684 related to dunning in the context of Financial Services - Collections and Disbursements (FS-CD) indicates that a dunning activity is being attempted that is not allowed for the specified dunning procedure. This error typically arises when there is a mismatch between the dunning activity being performed and the configuration of the dunning procedure.
Cause:
The error message 1684 occurs due to one of the following reasons:
- Incorrect Dunning Procedure: The dunning procedure assigned to the account does not allow the specific dunning activity you are trying to perform.
- Dunning Activity Restrictions: Certain dunning activities may be restricted based on the configuration of the dunning procedure in the system.
- Account Status: The account may not be in a status that allows for the requested dunning action.
Solution:
To resolve this error, you can take the following steps:
Check Dunning Procedure Configuration:
- Go to the configuration settings for dunning procedures in SAP (Transaction code: SPRO).
- Navigate to the relevant path: Financial Services > Collections and Disbursements > Dunning > Define Dunning Procedures.
- Review the settings for the dunning procedure assigned to the account and ensure that it allows the dunning activity you are trying to perform.
Verify Account Settings:
- Check the account settings to ensure that it is correctly set up for the dunning process.
- Ensure that the account is not blocked or in a status that prevents dunning activities.
Review Dunning Activities:
- Make sure that the dunning activity you are trying to execute is valid for the dunning procedure in question.
- If necessary, consult with your SAP administrator or functional consultant to understand the allowed dunning activities for the specific procedure.
Test with Different Accounts:
- If possible, test the dunning activity with different accounts that are known to be correctly configured to see if the issue is isolated to a specific account.
Consult Documentation:
- Review SAP documentation or help resources for additional insights on dunning procedures and activities.
Related Information:
If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.
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