How To Fix >1684 - | Dunning act. &1 only permitted for dunning by dunning procedure (FS-CD)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >1 - Shockwave SAPGUI message handling

  • Message number: 684

  • Message text: | Dunning act. &1 only permitted for dunning by dunning procedure (FS-CD)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message >1684 - | Dunning act. &1 only permitted for dunning by dunning procedure (FS-CD) ?

    The SAP error message 1684 related to dunning in the context of Financial Services - Collections and Disbursements (FS-CD) indicates that a dunning activity is being attempted that is not allowed for the specified dunning procedure. This error typically arises when there is a mismatch between the dunning activity being performed and the configuration of the dunning procedure.

    Cause:

    The error message 1684 occurs due to one of the following reasons:

    1. Incorrect Dunning Procedure: The dunning procedure assigned to the account does not allow the specific dunning activity you are trying to perform.
    2. Dunning Activity Restrictions: Certain dunning activities may be restricted based on the configuration of the dunning procedure in the system.
    3. Account Status: The account may not be in a status that allows for the requested dunning action.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Dunning Procedure Configuration:

      • Go to the configuration settings for dunning procedures in SAP (Transaction code: SPRO).
      • Navigate to the relevant path: Financial Services > Collections and Disbursements > Dunning > Define Dunning Procedures.
      • Review the settings for the dunning procedure assigned to the account and ensure that it allows the dunning activity you are trying to perform.
    2. Verify Account Settings:

      • Check the account settings to ensure that it is correctly set up for the dunning process.
      • Ensure that the account is not blocked or in a status that prevents dunning activities.
    3. Review Dunning Activities:

      • Make sure that the dunning activity you are trying to execute is valid for the dunning procedure in question.
      • If necessary, consult with your SAP administrator or functional consultant to understand the allowed dunning activities for the specific procedure.
    4. Test with Different Accounts:

      • If possible, test the dunning activity with different accounts that are known to be correctly configured to see if the issue is isolated to a specific account.
    5. Consult Documentation:

      • Review SAP documentation or help resources for additional insights on dunning procedures and activities.

    Related Information:

    • Dunning Procedure: A dunning procedure in SAP defines the rules and steps for sending reminders and dunning letters to customers for overdue payments.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • F150: Dunning run
      • F151: Display dunning notices
      • F152: Change dunning notices
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.

    If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.

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