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Message type: E = Error
Message class: >1 - Shockwave SAPGUI message handling
Message number: 682
Message text: | No dunning by dunning procedure for insurances
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>1682
- | No dunning by dunning procedure for insurances ?The SAP error message 1682 ("No dunning by dunning procedure for insurances") typically occurs in the context of the dunning process, which is used to manage overdue invoices and payments. This specific error indicates that the system is unable to perform dunning for insurance-related accounts due to certain configurations or missing data.
Causes:
Dunning Procedure Configuration: The dunning procedure may not be properly configured for the insurance accounts. This could include missing settings in the dunning procedure that are specific to insurance transactions.
Account Type: The account type for the insurance may not be set up to allow dunning. For example, certain account types may be excluded from the dunning process.
Dunning Block: The customer or vendor account may have a dunning block set, which prevents any dunning activities from being processed.
Missing Dunning Data: There may be missing or incomplete data in the customer/vendor master records that is required for the dunning process.
Dunning Levels: The dunning levels may not be defined for the specific dunning procedure being used for insurance accounts.
Solutions:
Check Dunning Procedure Configuration:
- Go to the configuration settings for dunning procedures in SAP (Transaction code: OBA4).
- Ensure that the dunning procedure is correctly set up for insurance accounts.
Review Account Settings:
- Check the customer or vendor master data (Transaction code: FD03 for customers, FK03 for vendors).
- Ensure that the account type is appropriate and that there are no dunning blocks in place.
Update Dunning Data:
- Ensure that all necessary dunning-related data is filled out in the customer/vendor master records.
- Check for any missing information that might be required for the dunning process.
Define Dunning Levels:
- If applicable, ensure that dunning levels are defined for the dunning procedure being used for insurance accounts.
Consult Documentation:
- Review SAP documentation or consult with your SAP support team for specific guidance related to your system configuration.
Related Information:
If the problem persists after checking these areas, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP Financials for further assistance.
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