How To Fix >1683 - | Error in &1: Items exist for dunning procedure and collection

SAP Error Message - Details

• Message type: E = Error

• Message class: >1 - Shockwave SAPGUI message handling

• Message number: 683

• Message text: | Error in &1: Items exist for dunning procedure and collection

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >1683 - | Error in &1: Items exist for dunning procedure and collection ?

  The SAP error message 1683 typically indicates that there are items associated with a dunning procedure and collection that are preventing the processing of a particular transaction. This error often arises in the context of accounts receivable and dunning processes, where the system is trying to execute a function that cannot proceed due to existing items that are linked to a dunning procedure.
  Cause:
  The error can occur due to several reasons:
  
  Open Items: There are open items in the customer account that are still subject to dunning.
  Dunning Procedure: The dunning procedure is still active for the items in question, meaning they have not been fully processed or cleared.
  Collection Management: If the items are part of a collection process, they may be locked or in a state that prevents further actions.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Open Items:
  
  Go to the customer account in question and review the open items. You can do this using transaction code FBL5N (Customer Line Item Display).
  Identify any items that are still open and need to be addressed.
  
  
  
  Review Dunning Procedure:
  
  Check the dunning procedure assigned to the customer. You can do this using transaction code FBMP (Maintain Dunning Procedure).
  Ensure that the dunning process has been completed for the items. If necessary, you may need to run the dunning program again to clear the items.
  
  
  
  Clear Items:
  
  If the items are no longer valid or need to be cleared, consider processing them through payment, write-off, or other relevant transactions.
  
  
  
  Check Collection Management:
  
  If the items are part of a collection process, ensure that the collection process is completed or that the items are released from the collection management system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for specific configurations or settings that may be affecting the dunning and collection processes.
  
  
  
  Transaction Codes:
  
  Use relevant transaction codes such as F150 (Dunning) to run the dunning program or FBL1N (Vendor Line Item Display) if applicable.
  
  
  
  Related Information:
  
  Dunning Process: Understand how the dunning process works in SAP, including the configuration of dunning levels and procedures.
  Collection Management: Familiarize yourself with the collection management module if your organization uses it, as it may have specific settings that affect how items are processed.
  SAP Notes: Check for any SAP Notes related to error message 1683 for additional insights or patches that may address known issues.
  
  If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or consult SAP's support portal for further assistance.