06872 - Actual QA system not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: 06 -

• Message number: 872

• Message text: Actual QA system not defined

What causes this issue?

A certain quality assurance system is required from the supplier for
this procurement transaction.
The settings for the required system have not yet been made in
Customizing.
&WHAT_TO_DO& (system administrator)
Maintain the settings in QM Customizing.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

<DS:SIMG.SIMG_CFMENUOLQBOQBS>Define QM systems</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 06872 - Actual QA system not defined ?

  The SAP error message "06872 Actual QA system not defined" typically occurs in the context of Quality Assurance (QA) processes within SAP, particularly when dealing with Quality Management (QM) modules. This error indicates that the system is unable to find a defined Quality Assurance system for the relevant processes or transactions.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the QA system has not been properly configured in the system settings. This could mean that the system does not have a designated QA system for the relevant plant or process.
  Incorrect Settings: There may be incorrect or incomplete settings in the Quality Management configuration, such as missing entries in the relevant tables or configuration nodes.
  Transport Management: If you are working in a transport environment, the QA system may not be defined in the transport routes or the transport layer.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP Easy Access screen and navigate to the Quality Management configuration settings.
  Check the settings under Quality Management > Quality Planning > Quality Assurance to ensure that the QA system is defined for the relevant plant or process.
  
  
  
  Define QA System:
  
  If the QA system is not defined, you will need to create a new entry. This can typically be done in the configuration settings where you define the QA system for the relevant plants.
  Ensure that the QA system is correctly linked to the relevant organizational units (like plants).
  
  
  
  Transport Management:
  
  If you are working in a transport environment, ensure that the QA system is included in the transport routes and that the transport layer is correctly set up.
  Check the transport routes in transaction STMS to ensure that the QA system is included.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific configuration steps related to your version of SAP and the specific modules you are using.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration), STMS (for transport management), and QM01 (for quality notifications) to navigate through the relevant settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  User Roles: Ensure that you have the necessary authorizations to make changes to the configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or QM functional team for further assistance.