06873 - Supplier's or manufacturer's QA system inadequate

SAP Error Message - Details

• Message type: E = Error

• Message class: 06 -

• Message number: 873

• Message text: Supplier's or manufacturer's QA system inadequate

What causes this issue?

The
<DS:GLOS.3526BEAFAFAB52B9E10000009B38F974>supplier</> or manufacturer
cannot be used for the relevant material because that company's quality
assurance system does not meet requirements.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 06873 - Supplier's or manufacturer's QA system inadequate ?

  The SAP error message 06873, which states "Supplier's or manufacturer's QA system inadequate," typically arises in the context of quality management (QM) processes within SAP. This error indicates that the quality assurance (QA) system of the supplier or manufacturer does not meet the required standards set by your organization or the specific quality criteria defined in the system.
  Cause:
  
  Quality Management Settings: The supplier or manufacturer's quality management system may not comply with the required standards or specifications defined in your SAP system.
  Quality Info Records: There may be missing or incorrect quality information records (QIR) for the supplier or material.
  Inspection Plans: The inspection plans associated with the materials from the supplier may not be properly defined or may not meet the necessary criteria.
  Supplier Evaluation: The supplier may have a poor evaluation score based on previous quality assessments, leading to this error.
  Material Master Data: The material master data may not be correctly set up to reflect the quality requirements for the supplier's products.
  
  Solution:
  
  Review Quality Info Records: Check the quality info records for the supplier and ensure that they are correctly maintained and meet the required quality standards.
  Inspect Inspection Plans: Verify that the inspection plans for the materials supplied by the vendor are correctly defined and align with the quality requirements.
  Supplier Evaluation: Conduct a thorough evaluation of the supplier's quality management system. If necessary, work with the supplier to improve their QA processes.
  Update Material Master Data: Ensure that the material master data is correctly configured, including the quality management views.
  Consult with Quality Management Team: Engage with your organization's quality management team to understand the specific criteria that are not being met and to develop a plan for addressing the deficiencies.
  Training and Communication: If the issue is related to a lack of understanding of quality requirements, consider providing training or clearer communication to the supplier regarding your quality expectations.
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation for detailed information on quality management processes and error handling.
  Quality Management Module: Familiarize yourself with the QM module in SAP, including how to set up quality info records, inspection plans, and supplier evaluations.
  Collaboration with Suppliers: Establish a collaborative relationship with suppliers to ensure they understand and can meet your quality requirements.
  Continuous Improvement: Implement a continuous improvement process for both your organization and your suppliers to enhance quality management practices over time.
  
  By addressing the underlying causes and implementing the suggested solutions, you can resolve the error message 06873 and ensure that your supplier's quality assurance system meets your organization's standards.