How To Fix 01832 - Could not lock maintenance of the external IDs for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: 01 -

• Message number: 832

• Message text: Could not lock maintenance of the external IDs for user &1

What causes this issue?

The external IDs could not be locked when processing user &V1&.
For technical reasons, the entire VUSREXTID view had to be locked.

System Response

The locks are retained and the new external IDs cannot be entered.

How to fix this error?

Wait a while and try again later.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 01832 - Could not lock maintenance of the external IDs for user &1 ?

  The SAP error message "01832 Could not lock maintenance of the external IDs for user &1" typically occurs when there is an issue with locking mechanisms in the SAP system, particularly related to user management and external IDs. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Concurrency Issues: The error often arises when multiple sessions or users are trying to access or modify the same user data simultaneously. This can lead to a situation where the system cannot lock the necessary records for maintenance.
  Database Locking: The database may have a lock on the user data that prevents other processes from accessing it. This can happen if a previous transaction did not complete properly or if there are long-running transactions.
  User Session: If a user is already in a session modifying their external IDs, another attempt to access the same data will result in this error.
  
  Solutions:
  
  Check for Active Sessions: Use transaction code SM04 to check for active user sessions. If the user is logged in multiple times, consider logging out the extra sessions.
  Wait and Retry: If the error is due to a temporary lock, waiting for a few moments and then retrying the operation may resolve the issue.
  Transaction Monitoring: Use transaction code SM12 to check for any existing locks on the user data. If you find locks that are no longer needed, you can delete them (ensure you have the necessary authorizations).
  Review Background Jobs: Check if there are any background jobs that might be holding locks on the user data. You can use transaction code SM37 to monitor background jobs.
  System Restart: In some cases, a system restart may be necessary to clear any persistent locks, but this should be done with caution and typically as a last resort.
  Consult Basis Team: If the issue persists, it may be necessary to involve your SAP Basis team to investigate deeper into the locking mechanisms and database status.
  
  Related Information:
  
  Transaction Codes:
  
  SM04: User Overview
  SM12: Display and Delete Locks
  SM37: Job Monitoring
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  User Management: Familiarize yourself with user management best practices in SAP to avoid concurrency issues in the future.
  
  By following these steps, you should be able to diagnose and resolve the error message "01832 Could not lock maintenance of the external IDs for user &1".