How To Fix 01831 - Internal error: A record is missing for user &1 in table USREXTIDB

01831 - Overview

• Message type: E = Error

• Message class: 01 -

• Message number: 831

• Message text: Internal error: A record is missing for user &1 in table USREXTIDB

What causes this issue?

At least one external ID has been maintained for user &1. This external
ID is divided between two database tables (USREXTID and USREXTIDH).
verteilt. A record in table USREXTID is missing the corresponding
required record in table USREXTIDH.
This is a database inconsistency that should not normally occur.

System Response

Abbruch.

How to fix this error?

Report the error to SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

01831 - Details

• The SAP error message "01831 Internal error: A record is missing for user &1 in table USREXTIDB" typically indicates that there is a missing entry for a user in the USREXTIDB table, which is used to store external user IDs and related information. This error can occur in various scenarios, such as during user authentication, authorization checks, or when accessing certain functionalities that require user-specific data.
  
  Cause:
  
  Missing User Record: The primary cause of this error is that the user specified in the error message does not have a corresponding record in the USREXTIDB table.
  Data Corruption: There may be data corruption or inconsistencies in the database that prevent the system from retrieving the necessary user information.
  User Deletion: The user might have been deleted or not properly created in the system.
  Authorization Issues: There could be issues related to user authorizations that prevent the system from accessing the required data.
  
  
  Solution:
  
  Check User Existence: Verify if