How To Fix 00472 - No side info entry found (check side info or destination)

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 472

• Message text: No side info entry found (check side info or destination)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 00472 - No side info entry found (check side info or destination) ?

  The SAP error message "00472 No side info entry found (check side info or destination)" typically occurs in the context of SAP's logistics and materials management modules, particularly when dealing with purchasing documents, sales orders, or other transactions that require side information (such as vendor or customer data).
  Cause:
  
  
  Missing Side Information: The error indicates that the system cannot find the necessary side information (like vendor or customer details) for the transaction you are trying to process. This could be due to:
  
  The side information not being maintained in the system.
  The side information being deleted or archived.
  Incorrect or incomplete data entry in the transaction.
  
  
  
  Incorrect Configuration: There may be configuration issues in the system that prevent the side information from being accessed correctly.
  
  
  Data Inconsistency: There could be inconsistencies in the master data that lead to the system being unable to retrieve the required side information.
  
  
  Solution:
  
  
  Check Master Data: Verify that the relevant master data (vendor, customer, etc.) is correctly maintained in the system. Ensure that:
  
  The vendor or customer exists in the system.
  The necessary details (like address, payment terms, etc.) are filled out.
  
  
  
  Review Transaction Data: Check the transaction you are trying to process. Ensure that:
  
  The correct vendor or customer is selected.
  All required fields are filled out correctly.
  
  
  
  Check Side Information Configuration: If you have access to configuration settings, review the settings related to side information. Ensure that the necessary configurations are in place for the relevant document types.
  
  
  Use Transaction Codes: You can use transaction codes like ME23N (Display Purchase Order) or VA03 (Display Sales Order) to check the details of the document and see if the side information is correctly linked.
  
  
  Consult with IT Support: If you are unable to resolve the issue, it may be necessary to consult with your SAP support team or IT department. They can help investigate further, especially if it involves configuration or data integrity issues.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., MM for materials management, SD for sales and distribution) for more context on side information and its importance.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.