How To Fix 00474 - Connection deleted by administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 474

• Message text: Connection deleted by administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00474 - Connection deleted by administrator ?

  The SAP error message "00474 Connection deleted by administrator" typically indicates that a user session or connection to the SAP system has been terminated by an administrator. This can happen for various reasons, including:
  Causes:
  
  Session Timeout: The connection may have been inactive for a certain period, leading to an automatic disconnection.
  Manual Termination: An administrator may have manually terminated the session for maintenance or security reasons.
  System Maintenance: The SAP system may be undergoing maintenance or updates, leading to the disconnection of active sessions.
  Resource Management: The system may be configured to limit the number of active connections, and an administrator may have closed connections to free up resources.
  User Policy Violations: If a user is found to be violating company policies or security protocols, an administrator may terminate their session.
  
  Solutions:
  
  Reconnect: Try to reconnect to the SAP system. If the issue persists, check with your system administrator.
  Check Session Status: If you have access, check the status of your session in transaction code SM04 (User Overview) to see if it is still active or has been terminated.
  Contact Administrator: Reach out to your SAP system administrator to understand why the connection was terminated and if it can be restored.
  Review Policies: Ensure that you are adhering to company policies regarding system usage to avoid future disconnections.
  Monitor Activity: If you are frequently getting disconnected, monitor your activity to ensure you are not exceeding session limits or violating any policies.
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM04: User Overview - to view active sessions and their statuses.
  SM21: System Log - to check for any system messages related to the disconnection.
  SU01: User Maintenance - to check user settings and profiles.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to session management and disconnections.
  
  
  System Configuration: Review the system configuration settings related to session timeouts and connection limits, which can be found in the SAP Basis configuration.
  
  
  If the problem continues or if you need further assistance, it may be beneficial to escalate the issue to your IT support team or SAP Basis team for a more in-depth investigation.