How To Fix 00475 - Time limit exceeded, connection terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 475

• Message text: Time limit exceeded, connection terminated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 00475 - Time limit exceeded, connection terminated ?

  The SAP error message "00475 Time limit exceeded, connection terminated" typically indicates that a connection to the SAP system has been terminated due to a timeout. This can occur for various reasons, including network issues, long-running transactions, or inactivity during a session.
  Causes:
  
  Inactivity Timeout: If a user is inactive for a certain period, the system may automatically terminate the session to free up resources.
  Long-Running Processes: If a transaction takes too long to complete, it may exceed the predefined time limits set in the system.
  Network Issues: Poor network connectivity or interruptions can lead to connection timeouts.
  System Configuration: The timeout settings in the SAP system may be configured too low for the operations being performed.
  
  Solutions:
  
  
  Increase Timeout Settings:
  
  You can adjust the timeout settings in the SAP system. This can be done by modifying the parameters in the instance profile (e.g., rdisp/keepalive, rdisp/max_wprun_time, etc.).
  Consult with your SAP Basis administrator to make these changes.
  
  
  
  Optimize Long-Running Transactions:
  
  Review the transactions that are taking a long time to execute and optimize them if possible. This may involve improving performance through better coding practices or database optimization.
  
  
  
  Network Stability:
  
  Ensure that the network connection is stable. Check for any issues with firewalls, routers, or other network devices that may be causing interruptions.
  
  
  
  Session Management:
  
  If you are frequently encountering this issue due to inactivity, consider adjusting your work habits to interact with the system more regularly or check if there are settings that can be adjusted to allow for longer inactivity periods.
  
  
  
  User Training:
  
  Educate users about the importance of saving their work frequently and being aware of session timeouts.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific recommendations or patches related to this error message.
  System Logs: Review system logs (transaction SM21) for any additional information that may help diagnose the issue.
  Transaction Codes: Use transaction codes like SM37 (Job Monitoring) to check for any long-running jobs that may be causing the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with SAP support or your internal IT team for further investigation.