How To Fix 00471 - CPIC status error (check CPIC program)

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 471

• Message text: CPIC status error (check CPIC program)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00471 - CPIC status error (check CPIC program) ?

  The SAP error message "00471 CPIC status error (check CPIC program)" typically indicates a communication issue between the SAP application server and the database or between different SAP systems. CPIC (Common Programming Interface for Communication) is a protocol used for communication in SAP environments.
  Causes:
  
  Network Issues: Problems with the network connection between the SAP application server and the database or between different SAP systems.
  Database Issues: The database may be down, unresponsive, or experiencing performance issues.
  Configuration Errors: Incorrect configuration settings in the SAP system or the database connection parameters.
  Resource Limitations: Insufficient resources (CPU, memory, etc.) on the application server or database server.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication between the systems.
  SAP Kernel Issues: Bugs or issues in the SAP kernel or the CPIC layer.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP application server and the database is stable and functioning correctly. Use tools like ping or traceroute to diagnose network issues.
  Database Status: Verify that the database is up and running. Check the database logs for any errors or performance issues.
  Review Configuration: Check the configuration settings in the SAP system (e.g., transaction DBACOCKPIT for database connections) to ensure they are correct.
  Monitor Resources: Use monitoring tools to check the resource usage on both the application server and the database server. If resources are low, consider optimizing or upgrading the hardware.
  Firewall Settings: Review firewall settings to ensure that the necessary ports for SAP communication are open.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues with the CPIC layer or specific configurations.
  Restart Services: Sometimes, simply restarting the SAP application server or the database can resolve transient issues.
  Consult Logs: Review the SAP system logs (transaction SM21) and the developer traces (transaction ST22) for any additional error messages that may provide more context.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on CPIC and troubleshooting communication issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is impacting production systems.
  
  By following these steps, you should be able to diagnose and resolve the CPIC status error in your SAP environment.