How To Fix 00470 - Communication system error: snaclse failed

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 470

• Message text: Communication system error: snaclse failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00470 - Communication system error: snaclse failed ?

  The SAP error message "00470 Communication system error: snaclse failed" typically indicates a problem with the communication between the SAP system and the underlying network or database. This error can arise from various issues, including configuration problems, network issues, or problems with the SAP kernel.
  Causes:
  
  Network Issues: Problems with the network connection between the SAP application server and the database server can lead to this error.
  Configuration Errors: Incorrect settings in the SAP system configuration, such as the database connection parameters, can cause communication failures.
  Database Issues: The database itself may be experiencing issues, such as being down or unreachable.
  SAP Kernel Problems: An outdated or corrupted SAP kernel can lead to communication errors.
  Firewall or Security Settings: Firewalls or security settings may block the necessary ports for communication.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP application server and the database server is stable and functioning correctly. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration Settings: Verify the configuration settings in the SAP system, particularly those related to the database connection. Check the tnsnames.ora file (for Oracle databases) or other relevant configuration files.
  Database Status: Check the status of the database to ensure it is up and running. You may need to restart the database if it is down.
  Update SAP Kernel: If the SAP kernel is outdated, consider updating it to the latest version. This can resolve bugs and improve stability.
  Check Firewall Settings: Ensure that the necessary ports for SAP communication are open in the firewall settings. Consult your network administrator if needed.
  Review SAP Logs: Check the SAP system logs (transaction SM21) and developer traces (transaction ST22) for any additional error messages that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for your specific version and module to understand any known issues or configuration requirements.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or contact SAP support for further assistance.