How To Fix >0373 - Returns posting not possible, too many paid items

SAP Error Message - Details

• Message type: E = Error

• Message class: >0 - General Basis texts

• Message number: 373

• Message text: Returns posting not possible, too many paid items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >0373 - Returns posting not possible, too many paid items ?

  The SAP error message 0373 ("Returns posting not possible, too many paid items") typically occurs when you are trying to process a return for a sales order that has already been fully paid, and the system has a limit on the number of paid items that can be processed in a single return transaction.
  Cause:
  
  Exceeding Paid Item Limit: The error is triggered when the number of paid items in the return exceeds the system's configured limit. This limit is often set to prevent excessive returns or to manage accounting entries effectively.
  Configuration Settings: The system may have specific settings that restrict the number of paid items that can be included in a return transaction.
  Incomplete or Incorrect Data: There may be issues with the data being processed, such as incorrect item statuses or payment statuses.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings in your SAP system related to returns and paid items. You may need to adjust the limits if they are too restrictive for your business processes.
  
  This can typically be done in the configuration settings under Sales and Distribution (SD) or Financial Accounting (FI).
  
  
  
  Split the Return: If the return involves multiple items, consider splitting the return into smaller transactions that do not exceed the paid item limit. This means processing multiple return transactions instead of one large return.
  
  
  Review Payment Status: Ensure that the items you are trying to return are indeed eligible for return. Check the payment status of each item to confirm that they are marked as paid and eligible for return processing.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling returns and the associated limits in your version of SAP.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) for managing sales orders and returns.
  User Exits and BAdIs: If your organization has specific business requirements, consider using user exits or Business Add-Ins (BAdIs) to customize the return process.
  Documentation: Always keep documentation of your processes and any changes made to configurations for future reference and compliance.
  
  By following these steps, you should be able to resolve the error and successfully process your returns in SAP.