How To Fix >0371 - Document &1 cannot be reversed (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: >0 - General Basis texts

• Message number: 371

• Message text: Document &1 cannot be reversed (see long text)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >0371 - Document &1 cannot be reversed (see long text) ?

  The SAP error message 0371 indicates that a specific document (identified by &1) cannot be reversed. This error typically occurs in the context of financial transactions, such as accounting documents or material documents, and can arise due to various reasons.
  Causes:
  
  Document Status: The document may be in a status that does not allow reversal. For example, if the document has already been cleared or settled, it cannot be reversed.
  Posting Period: The posting period for the document may be closed. If the document belongs to a closed period, it cannot be reversed until the period is reopened.
  Document Type Restrictions: Certain document types may have restrictions on reversals based on configuration settings in the system.
  Dependencies on Other Documents: The document may be linked to other documents (e.g., invoices, payments) that prevent its reversal.
  Custom Logic: There may be custom logic or user exits in place that restrict the reversal of certain documents.
  
  Solutions:
  
  Check Document Status: Review the status of the document to ensure it is eligible for reversal. If it has been cleared or settled, you may need to reverse the clearing or settlement first.
  Open Posting Period: Verify if the posting period is open. If it is closed, you may need to reopen the period or use a special transaction to reverse the document.
  Review Document Type Settings: Check the configuration for the document type in question to see if there are any restrictions on reversals.
  Analyze Dependencies: Investigate if the document is linked to other documents that may be preventing the reversal. You may need to reverse those documents first.
  Consult with SAP Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance, especially if there are custom developments involved.
  
  Related Information:
  
  Long Text: The long text associated with the error message may provide additional context or specific reasons why the document cannot be reversed. You can access this by clicking on the message or using the appropriate function in SAP to view the long text.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (for reversing accounting documents) or MBST (for reversing material documents) to understand the reversal process better.
  Documentation: Review SAP documentation or help files related to document reversal processes for more detailed guidance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.