How To Fix >0372 - Internal error: False call of FKK_OPEN_ITEM_SPLIT

SAP Error Message - Details

• Message type: E = Error

• Message class: >0 - General Basis texts

• Message number: 372

• Message text: Internal error: False call of FKK_OPEN_ITEM_SPLIT

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >0372 - Internal error: False call of FKK_OPEN_ITEM_SPLIT ?

  The SAP error message 0372 Internal error: False call of FKK_OPEN_ITEM_SPLIT typically occurs in the context of the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) module. This error indicates that there is an internal inconsistency or unexpected state in the system when trying to split open items.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to open items, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the FI-CA module can lead to unexpected behavior.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing the error.
  System Bugs: There could be a bug in the SAP version you are using that leads to this internal error.
  
  Solutions:
  
  
  Check for Data Inconsistencies:
  
  Use transaction codes like FBL1N, FBL3N, or FBL5N to review open items and ensure that there are no inconsistencies.
  Run the report RFKKOP00 to check for inconsistencies in open items.
  
  
  
  Review Configuration:
  
  Verify the configuration settings in the FI-CA module to ensure they are set up correctly.
  Check the settings related to open item management and splitting.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program flow to identify where the error is being triggered.
  Look for any custom code that might be interfering with standard processing.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that resolve the issue.
  You can search for keywords like "FKK_OPEN_ITEM_SPLIT" in the SAP Notes database.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in FI-CA, such as FBL1N (Vendor Line Item Display), FBL3N (G/L Account Line Item Display), and FBL5N (Customer Line Item Display).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review the official SAP documentation for the FI-CA module to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message 0372 Internal error: False call of FKK_OPEN_ITEM_SPLIT.