How to use MDM3 - Mail to Customer

SAP Transaction Code - Details

• Transaction Code: MDM3

  Description: Mail to Customer

  Release: S/4HANA and ECC 6

• • Program: RMDMAIL3

    Screen: 1000

    Authorization Object:

  • Development Package: MD03

    Package Description: Application Devt ERP MPS/Deterministic Requirements Planning

    Parent Package: APPL

  • Module/Component: PP-MRP-BD

    Description: Master Data

Smart SAP Assistant

• SAP Tcode: MDM3 - Mail to Customer

  
  Overview:
  The SAP transaction code MDM3 is used to send emails to customers. It is a part of the SAP Customer Relationship Management (CRM) module and is used to communicate with customers in an efficient and timely manner. 
  
  Functionality: 
  MDM3 allows users to send emails to customers from within the SAP system. It also allows users to create and store templates for emails, which can be used for future communication. Additionally, it allows users to track the status of emails sent to customers, such as whether they have been read or not. 
  
  Step-by-step How to Use: 
  1. Log into the SAP system and enter the transaction code MDM3. 
  2. Select the customer you wish to send an email to. 
  3. Enter the subject and body of the email. 
  4. Select a template if desired. 
  5. Click “Send” to send the email. 
  6. The status of the email will be displayed in the “Status” field. 
  
  Other Recommendations: 
  It is recommended that users create templates for commonly used emails, as this will save time when sending emails in the future. Additionally, users should check the status of emails sent to customers regularly, as this will help ensure that customers are receiving important information in a timely manner.