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Transaction Code: ISCB
Description: Define Solution Type
Release: S/4HANA and ECC 6
Program:
Screen: 0
Authorization Object:
Development Package: CSKN
Package Description: Customer Service Knowledge Base Development
Parent Package: APPL
Module/Component: CS-CM-KB
Description: Knowledge Base
Overview: The SAP transaction code ISCB is used to define solution types in the SAP system. It is used to create, change, and delete solution types. This transaction code is part of the SAP Solution Manager component and is available within the SAP ERP system. Functionality: The ISCB transaction code allows users to define solution types in the SAP system. This includes creating, changing, and deleting solution types. The solution types are used to categorize solutions in the SAP system. This helps users to easily identify and manage solutions within the system. Step-by-step How to Use: 1. Enter the transaction code ISCB in the command field of the SAP system. 2. Select “Create” from the menu bar to create a new solution type. 3. Enter the name of the solution type and a description of it in the appropriate fields. 4. Select “Save” to save the new solution type. 5. To change an existing solution type, select “Change” from the menu bar and enter the name of the solution type you wish to change. 6. Make any necessary changes and select “Save” to save them. 7. To delete a solution type, select “Delete” from the menu bar and enter the name of the solution type you wish to delete. 8. Select “Yes” when prompted to confirm deletion of the solution type. Other Recommendations: It is important to note that once a solution type has been deleted, it cannot be recovered or restored in any way. Therefore, it is recommended that users exercise caution when deleting solution types in order to avoid any potential data loss or disruption of service.
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