How to use HREIC_CATEG_COPY - EIC: Maintain Category Catalog

SAP Transaction Code - Details

• Transaction Code: HREIC_CATEG_COPY

  Description: EIC: Maintain Category Catalog

  Release: S/4HANA and ECC 6

• • Program: PHREIC_CATEGORY_COPY

    Screen: 1000

    Authorization Object:

  • Development Package: PAOC_EIC_APPL_ACTIVITY

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

Smart SAP Assistant

• SAP Tcode: HREIC_CATEG_COPY - EIC: Maintain Category Catalog

  
  Overview: 
  HREIC_CATEG_COPY is an SAP transaction code used to maintain the category catalog for the Employee Interaction Center (EIC). This transaction code allows users to copy existing categories and create new ones. 
  
  Functionality: 
  This transaction code is used to create and maintain the category catalog for the EIC. It allows users to copy existing categories and create new ones. The categories can be used to classify employee interactions, such as customer service inquiries, complaints, and feedback. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code HREIC_CATEG_COPY in the command field. 
  2. Select the “Copy” button to copy an existing category. 
  3. Enter a name for the new category in the “Category Name” field. 
  4. Select the “Save” button to save the new category. 
  5. Select the “Activate” button to activate the new category. 
  6. Select the “Back” button to return to the main screen. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with the EIC before using this transaction code, as it is important to understand how categories are used in order to properly maintain them. Additionally, users should ensure that all categories are properly activated before they are used in order to ensure that they are available for use in employee interactions.