How to use CRMC_IC_AUIGNADR - Agent Univ. Inbox - CRMC_IC_AUIGNAD

SAP Transaction Code - Details

• Transaction Code: CRMC_IC_AUIGNADR

  Description: Agent Univ. Inbox - CRMC_IC_AUIGNAD

  Release: S/4HANA only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_INBOX_WIIL_TOOLS

    Package Description: Agent's Universal Inbox: Tool Packet for Inbox Work Item

    Parent Package: CRM_INBOX_WIIL

  • Module/Component: CRM-IC-UNI

    Description: Agent Inbox

Smart SAP Assistant

• SAP Tcode: CRMC_IC_AUIGNADR - Agent Univ. Inbox - CRMC_IC_AUIGNAD

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  Overview: 
  CRMC_IC_AUIGNADR is a SAP transaction code used to assign an address to an agent in the Agent Universal Inbox. This transaction code is part of the CRM Middleware component and is used to assign addresses to agents in the Agent Universal Inbox. 
  
  Functionality: 
  The CRMC_IC_AUIGNADR transaction code allows users to assign an address to an agent in the Agent Universal Inbox. This address can be used for communication purposes, such as sending emails or notifications. The address can also be used for tracking purposes, such as tracking customer orders or tracking customer service requests. 
  
  Step-by-step How to use 
  1. Log into the SAP system and enter the CRMC_IC_AUIGNADR transaction code. 
  2. Select the agent you want to assign an address to. 
  3. Enter the address information for the agent. 
  4. Click “Save” to save the address information for the agent. 
  5. Click “Exit” to exit the transaction code and return to the main menu. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with the Agent Universal Inbox before using this transaction code, as it will help them understand how it works and how it can be used effectively. Additionally, users should ensure that they have all of the necessary information before assigning an address to an agent, as this will help ensure that the process runs smoothly and efficiently.