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Transaction Code: CRMC_ERMS_SM_SRV
Description: Define Services
Release: S/4HANA only
Program:
Screen: 0
Authorization Object:
Development Package: CRM_ERMS_SERVICES
Package Description: CRM_ERMS_SERVICES
Parent Package: CRM_ERMS
Module/Component: CRM-IC-EMS-RUL
Description: Rule Maintenance
Overview: CRMC_ERMS_SM_SRV is a SAP transaction code used to define services in the SAP system. It is part of the CRM Enterprise Relationship Management System (ERMS) and is used to create, maintain, and delete services. Functionality: This transaction code allows users to define services in the SAP system. This includes creating new services, maintaining existing services, and deleting services that are no longer needed. The services can be used for various purposes such as customer service, sales, marketing, and more. Step-by-step How to Use: 1. Enter the transaction code CRMC_ERMS_SM_SRV into the command field. 2. Select the “Create” button to create a new service. 3. Enter the necessary information for the service such as name, description, and other details. 4. Select “Save” to save the service. 5. To maintain an existing service, select the “Change” button and enter the necessary information for the service. 6. To delete a service, select the “Delete” button and confirm the deletion. Other Recommendations: It is recommended that users familiarize themselves with the SAP system before using this transaction code as it can be complex to use. Additionally, users should ensure that they have all of the necessary information before creating or maintaining a service as this will help ensure accuracy and efficiency when using this transaction code.
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