How to use CRMC_ERMS_SM_PDET - Define Srvc. Manager Profile Determ.

SAP Transaction Code - Details

• Transaction Code: CRMC_ERMS_SM_PDET

  Description: Define Srvc. Manager Profile Determ.

  Release: S/4HANA only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_ERMS_SERVICES

    Package Description: CRM_ERMS_SERVICES

    Parent Package: CRM_ERMS

  • Module/Component: CRM-IC-EMS-RUL

    Description: Rule Maintenance

Smart SAP Assistant

• SAP Tcode: CRMC_ERMS_SM_PDET - Define Srvc. Manager Profile Determ.

  
  Overview: 
  CRMC_ERMS_SM_PDET is a SAP transaction code used to define service manager profile determination. It is used to determine the service manager profile for a customer or contact in the SAP CRM system. 
  
  Functionality: 
  This transaction code allows users to define the service manager profile for a customer or contact in the SAP CRM system. The service manager profile determines which services are available to the customer or contact, and how they are delivered. It also determines which service managers are responsible for providing those services. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code CRMC_ERMS_SM_PDET into the command field. 
  2. Enter the customer or contact number into the Customer/Contact field. 
  3. Select the appropriate Service Manager Profile from the drop-down list. 
  4. Click “Save” to save your changes. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with the different Service Manager Profiles available in order to make an informed decision when defining a Service Manager Profile for a customer or contact. Additionally, users should ensure that they have the necessary authorization to make changes to Service Manager Profiles before attempting to do so.