How to use CRMC_ERMS_SM_PROF - Define Service Manager Profiles

SAP Transaction Code - Details

• Transaction Code: CRMC_ERMS_SM_PROF

  Description: Define Service Manager Profiles

  Release: S/4HANA only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_ERMS_SERVICES

    Package Description: CRM_ERMS_SERVICES

    Parent Package: CRM_ERMS

  • Module/Component: CRM-IC-EMS-RUL

    Description: Rule Maintenance

Smart SAP Assistant

• SAP Tcode: CRMC_ERMS_SM_PROF - Define Service Manager Profiles

  
  Overview: 
  CRMC_ERMS_SM_PROF is a SAP transaction code used to define Service Manager profiles. It is part of the SAP CRM module and is used to create and maintain profiles for Service Managers. 
  
  Functionality: 
  This transaction code allows users to create and maintain profiles for Service Managers. It also allows users to assign roles and responsibilities to Service Managers, as well as assign them to specific service areas. Additionally, it allows users to define the access rights of Service Managers, such as which objects they can view and edit. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code CRMC_ERMS_SM_PROF in the command field. 
  2. Select the “Create” button to create a new profile for a Service Manager. 
  3. Enter the required information, such as name, description, and access rights. 
  4. Select the “Save” button to save the profile. 
  5. Select the “Assign” button to assign roles and responsibilities to the Service Manager. 
  6. Select the “Save” button to save the changes. 
  7. Select the “Activate” button to activate the profile for use by the Service Manager. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with all of the available options in this transaction code before creating or modifying profiles for Service Managers. Additionally, users should ensure that all profiles are properly activated before they are used by Service Managers.